Reviews for Paradise Falls

Hello Ping, Thank you for recognizing the hard work that our maintenance team does to have the apartments in good working order. While things break, we work to get them fixed ASAP! Thanks for being a valued member at Paradise Falls Apartments.

Hello Patria, Thank you very much for your feedback. Please accept our apology, as we would never intend to make a resident or any member of the community feel as you felt. We look forward to using your feedback to help train our team better and learn from each and every encounter. If you are still in need of assistance, please give us a call at 602-482-9099 or stop by the office. We would love to see you!

Hi Patria, We thank you for this feedback and for allowing us the opportunity to help in your time of need. We apologize if our associate's tone or intent was perceived as disrespectful, however it is typical in these situations that we will provide advice for how to avoid or minimize similar situations in the future. For example, we will sometimes teach residents how to turn off the water going to their toilet tank. We are always willing and eager to help in the case of an emergency, and if our residents know what steps to take before we arrive then it helps minimize damage to the unit and maximize your quality of life following the repair. We hope that we can continue to work with you to repair your perception of our community--if there's anything you need, please let us know. Sincerely, The team at Paradise Falls

Hi Lisa, Thank you for your feedback! We enjoy hearing that our maintenance staff is providing residents with exceptional customer service.

Hello, thank you for providing us some feedback! We would love to speak to you and learn how we can improve your experience. Please give us a call or email at [email protected], we would love to learn how we can better meet your expectations.

Hello Jordan, Thank you for sharing your experience with Rigo and Scott! They are a HUGE asset to the team and I am glad to hear that they were able to resolve your work order!

Hello Gary, My name is Victoria and I am the new community director here at Paradise Falls Apartments and I wanted to personally thank you for taking time out of your day and provide us with such positive feedback. We understand your time is valuable and this is very much appreciated. Have a great day!

Hello, thank you for taking a moment to share your experience at Paradise Falls. We are more than happy to discuss our parking policy as it relates to reserved and disabled permit spaces. Please reach out to us at (602)482-9099 if there is anything we can clarify; we are here to help.

Hi Kelly, We are so grateful that you took the time to give Paradise Falls a review! Thank you so much for being an awesome part of our community! Thank you, The team at Paradise Falls.

Erica, Thank you so much for providing your honest feedback! We value the experience that each resident has! Please continue to let us know how we can do better! Paradise Falls Team

Hi Christina, We are thrilled to know you are loving your home here at Paradise Falls! A 5-star review is the best praise, we’re thrilled you took a moment to share your experience. Thank you for recognizing Julia, she is truly a vital part of our hard-working team here! See you around the community! Thanks again for being a valued resident, Team at Paradise Falls

Happy Holidays, Vivian! Thank you so much for your kind review! We are thrilled to knowhow much you love your home!

Thank you for this amazing review! We are thrilled to hear how much you love your home. Please let us know if you need anything.

Thank you so much for your five-star review! That is the best praise! We are thrilled to know how much you love your home with us!

Thank you so much for the positive feedback! These comments made our day, it's the highest compliment to hear that our residents feel welcomed. We appreciate you and are here for you!

Hey Graciela! Thank you for being a long term and valued resident with us! We are so happy to have you stay apart of our community for another year. We look forward to hearing from you again soon! Thanks so much for the review, Paradise Falls Team

Hello! We are so grateful for your time in dropping in your feedback and kind words. Thanks for sharing your review with us and the community. We are ecstatic to know that you enjoyed your experience, and we will make sure that Carlos gets the recognition he deserves. Thank you for your feedback! Kind Regards, Merced, Community Director