Just moved here and had a maintenance request, they were so fast, attentive and solved my issue. I’m so happy with this complex... so far!Read More about Great complex
By: Dominique Gomez Verified Resident
Hi, Dominique, my name is Erica and I am the Community Director of Escape Apartments. Thanks so much for the feedback, we appreciate hearing from our residents! I am glad to hear you like calling your community home. I will be sure to pass along your kind words to the team! Thanks again!
I really love this building, the staff, and the amenities.
I’m So grateful to Jacky and Erica for ALWAYS making my quirky... requests seem like no big deal. They take care of this building and its tenants so well. I appreciate them both, as well as the support from Anthony and the manintenxe team. There’s been a few issues (not worth mentioning)- and it gets handled immediately, without question. I feel very supported and cared for here.
Hands down this has been my best rental experience Read More about Love this place
By: DeAnna DuPree Verified Resident
Hi DeAnna!
Thank you so much for the wonderful rating of our community! It warms our hearts to know our residents are enjoying their homes. Please let us know if there's ever anything we can do to make your experience even better!
Take care,
Escape Apartment Homes
My AC has not worked for 4 days. On call emergency phone line never return my call, I called on Sunday and Today. AC still... blowing cold air. Management with no clear time table on when the problem will be fixed. Read More about Fixing the AC
By: Anonymous Verified Resident
Thank you for taking the time to share your thoughts about our community. We value feedback from our residents, as it helps us improve the overall experience at our property. We noticed that you submitted your review anonymously, which unfortunately prevents us from addressing your specific concerns directly.
We would appreciate the opportunity to discuss your experience in more detail and work towards finding a resolution that meets your expectations. We kindly ask that you reach out to our office at your earliest convenience, so our team can better understand your concerns and work towards improving your living situation.
Please contact us in the office at your earliest convenience! We look forward to hearing from you and having the chance to improve your experience!
Hope to hear from you soon,
The team at Escape
Hi Sullay,
Thank you for your superb rating of our community! We work hard daily to provide a welcoming environment for all, and we're happy to hear it is noticed.
Thanks again,
The team at Escape
Hi Uzoma,
While we’re saddened to learn that you’re dissatisfied with your experience here, we’re also eager to improve it! We would like to learn a bit more about your situation, and so if you would give us a call at (602) 635-1439, we promise to hear you out and to do anything in our power to help!
Hope to hear from you soon,
The team at Escape
The property is amazing and well put together. Very awesome and nice staff team . Highly recommend.
By: Jawaan Madison -emp Verified Resident
Hi Jawaan!
Thank you so much for the 5-star rating! We want to do everything we can to keep giving you that 5-star experience, so if there's anything you need please don't hesitate to reach out!
This is probably one of the best apartments I ever lived at! The leasing staff are friendly and maintenance are really quick... with fixing issues in the apartment. I couldn’t be any happier. Thank you escape! Read More about Love it here!
By: Larry Menefee -emp Verified Resident
Hi Larry!
Thank you so much for your kind words about our team and our community! We're so happy to have you as a member of our family here, and we want to keep giving you the same quality of service that you've come to expect, so if there's anything else we can do for you then please don't hesitate to reach out!
Have a wonderful day!
The team at Escape
This community has been the perfect first home for my partner, pup, and I. The location is perfect, the events are so fun... and well thought out, the amenities are exactly what we need, and the staff is wonderful. I wouldn't want to live anywhere else. I highly recommend this lovely community. Read More about The Best Place To Live
By: Kenzie Cole Verified Resident
Hello Kenzie!!
My name is Erica and I am the Community Director here at Escape Apartment Homes. Thank you so much for posting and letting us know you are enjoying your home with us at Escape. We appreciate the 5-star rating and I will be sure to pass along your positive feedback to the Escape team. Take care!! : )
The property seems focused on resident satisfaction. The staff, including maintenance staff, have always been very responsive,... professional and courteous. The resident events planned are fun and often come directly from resident suggestions. The property is clean with lovely amenities. The price point is slightly higher than average for this area, but the location is fantastic with easy access to downtown and the airport.Read More about Location and Service
By: Anonymous Verified Resident
Hi, thanks for leaving us such a wonderful review. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are so happy you love living here and enjoy our resident events as much as we do! We love having events so neighbors can meet, and we get to know you better as well. Thank you for your kind words, and we look forward to hearing from you again.
Kind Regards,
Chris, Community Director
Hello,
Just wanted to leave a review for the first year of living at the Escape community. I can't believe its already... been 1 year! The front desk has been amazing since the beginning, I love how involved they are at making their tenants happy. I would highly recommend others to rent with Escape, I"m happy to extend my lease for another year as well. Read More about 1 year review
By: Britney H. Verified Resident
Thank you Britney for your kind words! The team at Escape works diligently to make everyone happy! We're excited to have you renew for another year!
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