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Reviews

Posted On: 3/1/2024

Alex maintenance

Very quick very nice and fixed everything needed thank you guys !!

By: Brittni Palmer Verified Resident

Source: Property Site
Posted On: 3/1/2024

Maintenance

Alex was wonderful quick and nice and fixed all the problems ?? very thankful my gate is also still staying locked ;)

By: Brittni Palmer Verified Resident

Source: Property Site
Posted On: 1/22/2024

Maintenance

Just sending a thank you and a S/O to Alex in maintenance for his professionalism and getting the job done right away. He's ...

By: Sonya Gregory-hayes Verified Resident

Source: Property Site
Posted On: 9/21/2023

Great place to live

I’ve been trying to live here for over 3 years but the unit I wanted was never available, it’s very popular. The stars finally ...

By: Marshall Booth III Verified Resident

Source: Property Site
Posted On: 8/30/2023

great community

love the area love the staff

By: Michelle Collins -emp Verified Resident

Source: Property Site
Posted On: 7/26/2023

Best Place Ever

I have lived @ The Flats for 4 years ... am moving now only because I just bought a home, yay! I had the best apartment, ...

By: Delores Parkerson Verified Resident

Source: Property Site
Posted On: 7/18/2023

RAM !!

Ram Ram he’s the man !! If he can’t do it no one can ?????? Ram is simply the best at getting things done and fast very much ...

By: Brittni Palmer Verified Resident

Source: Property Site
Posted On: 7/9/2023

Smooth Move-In Transition

We had such a smooth move-in process and every time there was potentially a hiccup, it was met with a solution from the apartment ...

By: Torina Fite Verified Resident

Source: Property Site
Posted On: 3/4/2023

Daniel was great

Filed a request on saturday to unclog the kitchen sink. I was stunned to see daniel the same day ! He did a great job ...

By: Mike Verrico Verified Resident

Source: Property Site
Posted On: 12/31/2022

Disappointed

I’ve been dealing with loud neighbors for 4-5 weeks and the staff here do not do anything about it… if your paying $1700+ ...

By: Skyler B Verified Resident

Source: Property Site
Posted On: 12/5/2022

Terrible customer service

The thermostat does not work as of 12/4/22. The temperature was at 74 degrees and no matter what button I selected, there ...

By: Mike Verrico Verified Resident

Source: Property Site
Posted On: 12/2/2022

Life at the Flats

My Gf and I moved here in April 2022, we have been incredibly pleased with the staff and the property. The pool is such a ...

By: mark gonzalez Verified Resident

Source: Property Site
Posted On: 12/2/2022

Fun at the Flats

Ram is still as fantastic as ever and ever since Natasha has come to the Flats as the CD and brought in an amazing team with ...

By: Bri Metcalfe Verified Resident

Source: Property Site
Posted On: 11/9/2022

All Moved In ??

Katie showed my husband the apartment when I was sick a few months ago. We were just looking for something simple as we don’t ...

By: Jennifer Verified Resident

Source: Property Site
Posted On: 10/28/2022

Great Space

Great staff, great location, and great space!

By: Michael Bellows Verified Resident

Source: Property Site
Posted On: 8/8/2022

Letter of excellenance

To the Flats at Santan apartments, Gilbert , Az Connor , Ham , and all the staff have been friendly knowledgeable ,professional ...

By: Constance Starrh Verified Resident

Source: Property Site
Posted On: 5/19/2022

Great place to live!

Great place to live, shop,go to out to dinner. Walking distance to Trader Joe’s and Doctors for adults and children are ...

By: Constance Starrh Verified Resident

Source: Property Site
Posted On: 4/27/2022

Happy Resident

The staff at SanTan Flats has been very gracious and on the spot to help. The amenities and location are fantastic and the ...

By: Heather Reid Verified Resident

Source: Property Site
Posted On: 10/25/2021

The Flats at Santan whole staff review.

The your staff at The Flats at Santan since my occupancy have been polite ,respectful and helpful responding to all my questions ...

By: Constance Starrh Verified Resident

Source: Property Site
Posted On: 9/20/2021

BEAUTIFUL Property and Apartment

Ashley helped with my move-in-day process to make it smooth as silk! The community is absolutely gorgeous with tons of amenities ...

By: Jennifer Bullock Verified Resident

Source: Property Site
Posted On: 9/19/2021

Maintenance

Ricardo is a top notch maintenance man! He is fast, friendly, professional, and goes above and beyond! Thankyou the Camacho's ...

By: Karen Camacho Verified Resident

Source: Property Site
Posted On: 7/3/2021

Amazing Apartments

We love living here, everyone is so friendly! Its quiet and peaceful.

By: Stephanie Palacios Verified Resident

Source: Property Site
Posted On: 6/30/2021

Excellent Maintenance Staff

Excellent maintenance staff. Ricardo was very quick to solve an ongoing problem that had me thinking about moving elsewhere... ...

By: Craig Taylor Verified Resident

Source: Property Site
Posted On: 6/20/2021

Very impressed

Nice place to call home….very impressed with the maintenance crew

By: Bryan Large Verified Resident

Source: Property Site
Posted On: 4/1/2021

Wonderful!

So far, our experience has been amazing here! So glad we chose the Flats!

By: Erin Clark Verified Resident

Source: Property Site
Posted On: 3/24/2021

Awesome Place to Live

Everyone has been very helpful. Staff remembers your name. Everyone is very quick to respond. Very spacious apartments. Easy ...

By: Nicole DeWater Verified Resident

Source: Property Site
Posted On: 1/2/2021

What a GREAT place to live!!

What a GREAT place to live! Just signed my 3rd year lease and look forward to another year with The Flats. The people here ...

By: Delores Parkerson Verified Resident

Source: Property Site
Posted On: 12/5/2020

Review

No complaints

By: Austin Boatwright Verified Resident

Source: Property Site
Posted On: 11/2/2020

Review

The staff is great! Very personable and friendly. Maintenance is quick to respond. Communication is great

By: Kimberly Welsh Verified Resident

Source: Property Site
Posted On: 10/23/2020

Enjoying my apartment!

I have been living here for 4 months and am really enjoying being here! Ashley and Hiram have been fantastic to interact ...

By: Gilbert Narro Verified Resident

Source: Property Site
Posted On: 10/5/2020

Hiram

Hiram works at the front desk. He’s awesome, efficient, and helps in any way he can. We really appreciate you sincerity in ...

By: Brandi Whitney Verified Resident

Source: Property Site
Posted On: 10/5/2020

Dawn

Dawn is an absolute sweetheart, she’s consistent and always stops to say hi even though she’s got a huge job picking up all ...

By: Brandi Whitney Verified Resident

Source: Property Site
Posted On: 10/5/2020

Sarah

Sarah has been so friendly and she keeps the grounds/ apartments immaculate! Even when it’s 110 plus outside, you’ll see ...

By: Brandi Whitney Verified Resident

Source: Property Site
Posted On: 9/30/2020

Review

Review

By: Anonymous Verified Resident

Source: Property Site
Posted On: 9/29/2020

Excellent Choice

We moved here a few weeks ago and absolutely love it. The apartment and community is gorgeous, but most of all Hiram and ...

By: Juliana C Verified Resident

Source: Property Site
Posted On: 8/5/2020

Great place to live!

We recently moved from the Flats due to a job transfer but that was the only reason we left. The apartments are very nice. ...

By: Tanya Barbosa Verified Resident

Source: Property Site
Posted On: 6/30/2020

I love my apartment

Great location, everything is close by , it’s clean and neat apartment complex , the staff very helpful and polite

By: David Verified Resident

Source: Property Site
Posted On: 12/14/2019

Best Customer Service Ever

Anytime the staff person remembers your first and last name is always an awesome experience. I love the location, amenities, ...

By: Ketra Jett Verified Resident

Source: Property Site
Posted On: 11/21/2019

Great place in a great location

Great place to live! It’s in a great location near everything. Maintenance is prompt. The staff is friendly and helpful. ...

By: Jonathan Gates Verified Resident

Source: Property Site
Posted On: 10/21/2019

I love living here

I love the amenities offered. The pool and gym are great. I love that the pool area has been updated, it finally has the ...

By: Kelsey Jackson

Source: 3rd Party Review
Posted On: 10/8/2019

Excellent property and fine aminities

Very nice place to live . Quiet, modern. Staff in office and maintenance are excellent. But there is big problem with DOG ...

By: Pravin Patel

Source: 3rd Party Review

Overall Rating

4.5 out of 5 stars

Ratings By Category

Maintenance
5 out of 5 stars
Noise
4.5 out of 5 stars
Location
5 out of 5 stars
Value
4.5 out of 5 stars
Staff
5 out of 5 stars
Amenities
5 out of 5 stars
Parking
4.5 out of 5 stars
a person riding a snowboard on a snow covered slope
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Phone
Hours
  • Saturday: 10 AM to - 5 PM
  • Sunday: Closed
  • Mondayto - Friday: 9:30 AM to - 5:30 PM
Sunday - Closed
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